Close
CRM built for sales teams who live on the phone
Pricing
Startup $59/user/month, Professional $109/user/month, Enterprise $149/user/month
Best For
Sales teams that need built-in calling, email, and SMS without switching between tools.
Company Size
Key Features
- Native VoIP calling built directly into the CRM
- SMS and email capabilities in one inbox
- Call recording and transcription
- Lead scoring and pipeline automation
- Integrations with your existing tools
The Good and the Bad
What works
- No dialing your phone separately—dial right from the CRM
- Call recordings help new reps learn and catch deal details
- Everything your sales team needs is in one place
- Transparent pricing with no per-minute charges
Watch out for
- Steeper learning curve than Pipedrive
- Call quality depends on your internet connection
- Smaller integration ecosystem
Our Take
Close is built for teams where the phone is the revenue driver. If your sales process is talking to customers on the phone, Close saves you hours every week by eliminating the context switching between your CRM and your phone system. You call directly from the system, talk to the customer, and when you hang up everything is logged automatically. No more “I’ll update it later” deals that never get updated.
What I really like is how they’ve thought through the actual workflow of a sales call. You can see the customer’s history before you dial. The call records. Transcription catches what was promised. Your rep can log it in real-time while they’re talking instead of trying to remember details. That’s powerful for scaling a sales team—new reps can listen to recorded calls to hear what good looks like, and you can actually hold people accountable to what they committed to.
Pricing is fair for what you get. At $59-149/user/month, you’re getting calling, SMS, email, and CRM in one bill. No hidden per-minute charges like traditional phone systems. For a team of 5 making volume calls, you’re probably spending $300-750/month. That’s competitive, especially when you count the time you save not context-switching between tools. Close is purpose-built for sales teams at a certain stage—growing fast, selling on the phone, needing process and accountability.
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